Team of 30+ people, more than 5 years of technical support experience

Service team

Response within 2 hours, 7*24 hours service

Service time

Problem discovery

①

Problem confirmation and analysis

②

Solution confirmation

③

Remote assistance and processing

④

on-site processing

⑤

processing result confirmation

⑥

A.Professional consulting, program design and evaluation

B.Field investigation test

Pre-sale service

A.Order follow-up

B.Customized production

In-sale service

A.Warranty service, 1 year warranty period

B.Maintenance and upgrade

After-sales service